Check out these products below and look out for new arrivals coming soon in our garden range. You will also note we still have special offers and of course your special 10% loyalty discount*.
As we move along the Government led roadmap back to some normality, we all hope for more social times ahead even if from a distance. The awesome team at Cornish Firewood have worked long hours and taken extreme measures to ensure your safety during collections and deliveries and to keep us stocked with your favourite consistent products. We have been so fortunate to have survived as a business and are so very grateful to our amazing and loyal customers along with so many new customers this year. We want to say a huge thank you for bearing with us and understanding when the delivery arrived later than anticipated or the wood was not the usual consistent size or net bag colour. Whilst we are super proud for never being out of stock of firewood we did have to put a limit on the Ash for a time and encourage briquettes to help bulk out orders, we also had to use whatever nets and packaging we could get hold of as suppliers ran low or out of stock. We also had to access different woodlands with younger trees and so the size of log did affect some of our customers. We as always stand by our no quibble guarantee. If you are not happy with your product we always offer an exchange or refund and we are proud of our customer service standards and ensuring any product below your expectations was exchanged as soon as we were able to. Our staff and drivers have worked long hours to ensure that even with a huge surge in orders this year you all had your wood within a 3 to 7-day lead time.
So, thank you for your custom, kind words of encouragement to office and delivery staff and support with social distancing measures to keep our staff and you safe. We hope you all came through the lockdowns ok, we send our sincere condolences on any of you that lost loved ones and hope anyone who fell ill or is still unwell are now healed and better and are in good care.
In challenging times we find our strength and purpose and we have found ours. As a family and a business we are stronger than ever and we wish you all the best for this coming year ahead.
Keep safe and well.
- The team at Cornish Firewood
* Excludes special offers and sale items. Can only be used once in any 4 week period. One code allowed per household. Minimum order value £100.
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